Returns & Exchanges

Due to the perishable nature of our regeneratively raised meats and pantry staples, we do not accept physical returns; however, we are committed to ensuring you are 100% satisfied with your order. If your delivery arrives damaged or does not meet our high quality standards, please contact us within 7 days of delivery for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging, the shipping label, and the specific items you are concerned about to help our quality control team.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and a brief description of the problem.

• 3.
  Review Process

  Our team will review your claim within 24-48 business hours to verify the issue and determine the best resolution for your situation.

• 4.
  Resolution

  Once approved, we will either issue a refund to your original payment method or ship a replacement order at no additional cost to you.